FAQ
Frequently Asked Questions
Have questions? Here are answers to help you understand how Kita Roofing Solutions, LLC works.
General Questions
We connect homeowners with licensed, insured and vetted roofing professionals. We do not do roofing work ourselves. We make the process safer, faster and more transparent.
Our matching service is completely free for homeowners. We are compensated by roofing contractors in our network, not by you.
Every contractor goes through a manual verification process that includes license checks, insurance verification and background review before they are allowed into our network.
Homeowner Process
- You submit a request through our form
- Our team reviews and verifies your details
- We confirm everything via SMS and email
- We connect you with a vetted roofing professional
Typical response time is 1-2 hours.
We match you with a vetted contractor based on your needs and location. If needed, you may receive additional options depending on availability.
No. You are never obligated to hire any contractor we connect you with. Our role is to introduce you to trusted professionals.
Roofing and Damage
We commonly handle:
- Hail and Wind damage
- Storm related leaks
- Complete roof replacement
- Other roofing concerns
Submit a request as soon as possible so we can connect you with a vetted roofing professional for inspection and next steps.
Communication
We will contact you through phone, SMS and email depending on your preferred contact details.
We use your details to verify your request and connect you with the most suitable roofing professional in your area.
Trust and Safety
Every contractor is manually verified for licensing and insurance before joining our network.
We only connect you with vetted professionals. Final workmanship guarantees depend on the contractor you choose.